Warranty Coverage
Our products are covered solely by the warranty provided by the original manufacturer. Whisk Hospitality does not offer or administer warranty services directly. Typically, these warranties range from 12 to 24 months from the date of purchase, though some select products may include an additional 2-year warranty covering parts only.

Scope of Manufacturer Warranty
The manufacturer's warranty generally covers defects in materials and workmanship under normal use. As determined by the manufacturer, service may include the repair or replacement of defective components to ensure your equipment remains in working order.

Exclusions
Please be aware that manufacturer warranties generally do not cover damage resulting from misuse, accidents, unauthorized modifications, or improper maintenance. Additionally, consumable items subject to wear and tear—such as batteries or fuses—and cosmetic damage that does not affect functionality are typically excluded. Damages caused by external factors like improper installation or natural disasters are also not covered.

How to Make a Warranty Claim
For all warranty claims, please contact the product manufacturer directly. You will need to provide your proof of purchase and a detailed description of the issue. While Whisk Hospitality does not process these claims, we are more than happy to help point you in the right direction by providing the relevant manufacturer contact details upon request.

Customer Responsibilities
To keep your warranty valid, please ensure the product is used in accordance with the provided instructions and guidelines. It is essential to retain your original purchase receipt, as the manufacturer will require it to process any claims. Please also follow any specific instructions the manufacturer provides during the claim process.

Limitation of Liability
Whisk Hospitality is not liable for warranty claims or issues relating to the product. All warranty services, including repairs or replacements, are the sole responsibility of the manufacturer. Whisk Hospitality shall not be held liable for any incidental or consequential damages arising from the use or inability to use the product.

Modifications to These Terms
Whisk Hospitality reserves the right to update these Warranty Terms and Conditions at any time. Any changes made will not affect warranty claims for products purchased before the modification. Please remember that all warranty services remain the responsibility of the manufacturer.

Governing Law
These terms are governed by and construed in accordance with the laws of Australia, including the Australian Consumer Law. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Australia.

Acceptance of Terms
By purchasing and using our products, you acknowledge that you have read and understood these terms. You agree that any warranty service is provided directly by the manufacturer rather than Whisk Hospitality.